Name: Autopilot
Author: Arcset

Question 1

What exactly is Autopilot?

Accepted Answer

Autopilot is a business command system. It tracks your clients, your sales and your operations, then tells you in plain language what's blocking your growth and what to do next.

Question 2

What is a CRM?

Accepted Answer

A CRM (customer relationship management) is a smart address book that keeps the history of your clients, your quotes and your follow-ups. Autopilot includes a CRM, but it's the engine underneath - not the product you're buying.

Question 3

Does it replace my Excel?

Accepted Answer

Yes, for managing your clients and sales. Autopilot centralizes everything you track in spreadsheets - contacts, quotes, jobs, invoices - and adds automatic alerts when something's off.

Question 4

Can my employees use it?

Accepted Answer

Yes. You can invite your team, assign jobs, track activity and manage commissions - all from the same platform.

Question 5

Is it complicated to set up?

Accepted Answer

No. The onboarding assistant guides you in under 10 minutes. Your core data is configured before your first login.

Question 6

What kind of business is it for?

Accepted Answer

Autopilot is built for Quebec service SMBs with 1 to 50 employees - general contractors, paving, maintenance, professional services, consulting. If you manage clients, quotes and jobs, it's for you.

Question 7

What's included in each plan?

Accepted Answer

The Je vois plan ($699/mo) includes the CRM, pipeline, quotes, jobs, invoicing and full business intelligence. The Je gère plan ($1,099/mo) adds AI Studio and advanced automations. The Je délègue plan ($1,899/mo) adds Arcset setup and priority support. Strategic advisory is available separately on every plan.

Question 8

Can I cancel anytime?

Accepted Answer

Yes. No long-term contract. Cancel whenever you want from your settings.

Question 9

What is strategic advisory?

Accepted Answer

Working sessions with the Arcset team to analyze your data, identify your bottlenecks and define your next actions. Sold separately, by session or monthly retainer. Available to all Autopilot clients.

Question 10

Is my data secure?

Accepted Answer

Yes. Your data is isolated in your workspace - no other client can access it. Everything is encrypted and hosted on Supabase/Cloudflare infrastructure.

Frequently asked questions